The Norman
Transcript
By Randall
Turk
Transcript Business
Editor
The longest laundry
chute in Norman can swallow maybe two or three
cars.
Last week Walden Cleaners
opened a fourth location at 1224 Alameda St. The new facility
features a fully enclosed drive through service window to protect
customers from the elements when they drop off and retrieve their
garments.
We wanted to make doing
business as quick and convenient as possible, said owner
Freddie Walden. Our customers are not just numbers, he
said. Thats why we put their names, not numbers in
their clothes.
Walden Cleaners has other
stores at 202 N. Flood Ave. and 1211 36th Ave. NW. The central
drycleaning plant, 505 Highland Parkway, also offers drive through
service.
The rapid growth of east side
neighborhoods in recent years convinced the Waldens they needed the
fourth location, on the southeast corner of 12th Avenue and Alameda
Street, to better serve the entire city. We had offers to
rent space in a shopping center, but we wanted to do this
right, Walden said.
To celebrate the new store, the
company is offering special discounts on drycleaning through Sept.
23.
The third-generation family
business actually began on the east side, Walden said. My
dad, Jess Walden, my mom, Vivian and an uncle, Fred Evans operated
the first Waldens laundry at 121 N. Porter Ave. Mom and dad
bought out uncle Fred in 1933.
Freddie and his wife, Carolyn,
took over the business in 1971. Their son, Tonny, and his wife,
Sara have joined the business. A grandchild, Kaden, and another on
the way could be the fourth generation Walden
reinforcements.
In the annual Best of
Norman survey, Walden Cleaners has been voted No. 1
drycleaner by Norman Transcript readers.
Freddie Walden says he is the
first to embrace any new technology to clean things better or make
customers happier. He was among the first wave of the baby boomer
generation to accept computers for their usefulness in creating
order from chaos from keeping track of clothes to keeping
the laundrys books.
At the drycleaning plant,
laundry is separated into six categories to prevent color fade.
Permanent heat-sealed name tapes are put in garments so drive-up
customers can get faster service. But sometimes older technology is
better, Walden has found.
The laundry still uses an
antique starch cooker to make consistently smooth starch. There is
no substitute for cornstarch as a sizing element for shirts and
other pressables, Walden has found.
The laundry keeps two full-time
drivers busy with pickup and delivery service. All customers can
get one-day service, by request.
Spotted or stained garments
will require more attention. Some spots just take time to
remove the old fashioned way, Walden said. We always
try to do our best in the shortest time possible.
Because the Walden Cleaners
central plant is here, turnaround time for laundry and drycleaning
is probably the best in the business, Walden said. Your
clothes never leave Norman.



